FAQ: Why is Amazon shopping for One Medical for $3.9 billion?


Amazon will dramatically develop its attain in well being care with its deliberate $3.9 billion acquisition of One Medical, a main care supplier with 188 places of work in 25 markets throughout the nation.

The e-commerce large went huge: It provided $18 a share for One Medical’s father or mother firm, 1Life Healthcare, up 77 % from the day gone by’s closing worth. Sparks flew on Wall Road after Thursday’s announcement, sending shares up almost 70 %.

And whereas it has grown quickly, One Medical has but to show a revenue because it went public in 2020. Within the first three months of 2022, losses exceeded $90 million.

So why is Amazon shopping for One Medical? Here’s a temporary information:

What does One Medical do?

One Medical is a subscription-based main care supplier leaning on expertise to create what it calls “a seamless mix of in-person, digital and digital care providers which are handy for the place folks work, store and dwell.” “. Headquartered in San Francisco, it operates in main metropolitan areas similar to Atlanta, Boston, Chicago, Los Angeles, New York and the District.

Amazon will see it now: Tech large buys healthcare chain for $3.9 billion

How does One Medical work?

At its core, it is an app and web site that members can use to schedule appointments, observe well being information, and refill prescriptions. Self-registered sufferers are charged an annual payment of $199 for a collection of providers together with 24/7 video-on-demand well being consultations and different advantages.

Observers drew speedy comparisons between Prime, Amazon’s retail membership system, with the type of complete healthcare platform that One Medical affords.

Amazon spokeswoman Angie Quennell declined to touch upon whether or not One Medical’s providers will likely be built-in with any of Amazon’s different providers, similar to Prime, Pharmacy or Care.

(Amazon founder Jeff Bezos owns The Washington Put up.)

Why does Amazon spend a lot?

In a press launch saying the acquisition, Amazon senior vp Neil Lindsay stated healthcare ranks “excessive on the record of experiences that have to be reinvented.” The Seattle-based tech large believes it could actually develop and enhance well being care by a “technology-based, human-centered method,” he stated.

“Reserving an appointment, ready weeks and even months to be seen, taking day off work, driving to a clinic, discovering a parking house, ready within the ready room after which within the examination room for what too usually they’re a number of hurried minutes with a physician. , then make one other journey to a pharmacy – we see many alternatives to enhance the standard of the expertise Y give folks worthwhile time again of their days,” Lindsay stated in a press release.

Though One Medical is shedding cash, which isn’t unusual for a start-up, it’s rising quickly: It captured a complete income of $254 million within the first three months of 2022, a rise of about 110 % on the $121 million registered within the earlier 12 months. interval.

Perspective: Amazon simply purchased my physician’s workplace. That makes me very nervous.

What does Amazon learn about well being care?

The acquisition is a part of Amazon’s years-long push into well being care, although none of its earlier strikes had as a lot monetary muscle.

Amazon purchased on-line pharmacy PillPack for $753 million in 2018, which grew to become Amazon Pharmacy two years later. It constructed Amazon Care with the assistance of one other acquisition, medical expertise startup Well being Navigator. The service affords telehealth visits and residential visits for workers of sure firms, together with Hilton, in choose cities.

In leaked audio from an all-hands assembly in November, Amazon CEO Andy Jassy advised workers that Amazon Care is among the firm’s prime improvements, noting that the division goals to develop to by partnerships and new providers, Insider reported this 12 months.

The corporate’s cloud computing division, Amazon Net Providers, affords healthcare-specific merchandise and a healthcare accelerator for startups. The corporate has additionally used its Amazon Enterprise e-commerce providing to focus on hospitals, in keeping with experiences.

Nevertheless, certainly one of his first huge strikes failed. Referred to as Haven, it was an bold effort in partnership with JPMorgan Chase and Berkshire Hathaway to handle rising well being care prices and enhance affected person outcomes. But it surely closed final 12 months after solely two years.

What does this imply for affected person knowledge?

Quennell stated the acquisition doesn’t change the truth that each firms “have strict insurance policies that defend buyer privateness in accordance with HIPAA and all different relevant privateness legal guidelines and rules.”

Nonetheless, the deal rapidly drew scrutiny from some critics, lots of whom are cautious of Amazon’s management over quite a few consumer-facing companies. The corporate that started as a web-based bookstore almost three a long time in the past has expanded its enterprise to embody a supply community roughly the dimensions of UPS, a dominant cloud supplier that allows firms to retailer knowledge remotely, and an unlimited ecosystem of units with Alexa expertise. And it has grown its Prime membership program to greater than 200 million worldwide.

Others raised considerations about privateness, noting that the monetization of shopper knowledge is a vital a part of Amazon’s different operations.

“Amazon’s acquisition of One Medical is the final probability at a scary new stage within the enterprise mannequin of the world’s largest companies,” stated Barry Lynn, government director of the left-leaning Open Markets Institute.

Lynn stated she believes the deal will develop Amazon’s means to gather “essentially the most intimate and private details about folks, to trace, goal, manipulate and exploit folks in more and more intrusive methods.”

Krista Brown, senior coverage analyst on the American Financial Liberties Undertaking, a nonprofit advocacy group that helps antitrust causes, referred to as the acquisition “scary” in a press release.

“The acquisition of One Medical will entrench Amazon’s rising presence within the well being care business, undermining competitors.” Brown stated. “It is going to additionally pose critical dangers to sufferers whose delicate knowledge will likely be captured by an organization whose personal Workplace of Data Safety as soon as described entry to buyer knowledge as ‘free play.'”

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